Service Manager Boards Feature Friday Blog Hornbill
This video takes a look at some of the updates to the This video takes you through the simple steps of adding a new A quick run through of the simple steps to set up a response timer in The need to export data may range from grabbing a quick list of active requests that you need for a meeting, to extracting ... Connections are a great way to keep track or include other customers that may be impacted or simply have an interest with a ... Email communication is a common method for keeping your customers up to date on the issues that they have reported to the ...
Authorisations can be easily added to any part of your Change Process. The The provision of workarounds and resolution information on problem and known error records are a great way to feed potential ... The Asset List provides options for viewing, searching, and adding assets. Manually adding assets is done by first selecting a ... One the great things about having apps that can be installed on a collaboration platform is the ease of integration between the ... The request's Action Bar provides a number of options for updating an incident, problem, or a change. The Action Bar is ... The organisation's structure is the foundation to every business. The creation of divisions, departments and teams are the building ...
A Customer's Perspective of Hornbill Service Manager
